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Five stages.
No surprises.

A clear, repeatable process so you always know what is happening, what you will receive and which decisions are yours to make.

Discover

We learn how your business works today, who will use the software and what is causing friction. You share documents, spreadsheets and current tools; we ask questions until the problem is clear.

You receive

  • Requirement notes
  • Current process map
  • Initial estimate range

We

  • Ask questions about goals, users and constraints
  • Review existing tools, documents and data
  • Flag early risks and unknowns

You

  • Explain the problem and who it affects
  • Share relevant documents and examples
  • Name a decision-maker for the project

Define

We turn what we learned into a written scope: what will be built, what is deliberately left out, how it is phased and what it will cost. Nothing starts until you have approved it.

You receive

  • Written scope
  • Phased plan
  • Estimate & milestones

We

  • Write the scope, exclusions and phases
  • Prepare the estimate and milestones
  • Recommend the simplest viable approach

You

  • Review the scope carefully
  • Confirm priorities and budget
  • Approve before work begins

Design

Key screens, user flows and the data model are designed and reviewed with you before development, when changes are still quick and inexpensive.

You receive

  • Wireframes & UI
  • Data model
  • Architecture decisions

We

  • Design key screens and user flows
  • Model the data and integrations
  • Record important technical decisions

You

  • Review designs with the people who will use them
  • Give consolidated feedback
  • Confirm business rules and edge cases

Build & Validate

We develop in reviewable increments. Work is tested and reviewed with you at agreed milestones, including user acceptance testing before go-live, so feedback shapes the work as it progresses.

You receive

  • Milestone reviews
  • Testing
  • User acceptance testing

We

  • Develop and test each increment
  • Review progress with you at milestones
  • Report progress and raise issues early

You

  • Try each increment and give feedback
  • Answer questions promptly
  • Agree any scope changes in writing

Launch & Improve

We deploy, migrate data, walk your team through the system and support the first weeks of real use. Improvements and maintenance continue under an agreed arrangement.

You receive

  • Deployment
  • User walkthroughs
  • Support plan

We

  • Deploy and migrate agreed data
  • Walk your team through the system
  • Support the first weeks of real use

You

  • Prepare users for the change
  • Validate migrated data
  • Agree the ongoing support arrangement

About timelines.

We do not promise a timeline before the scope is defined. Two projects with the same name — “an ERP”, “an app” — can differ in size many times over.

Once the Define stage is complete, your proposal includes phases and milestones based on that agreed scope. If something threatens the plan, we tell you early and explain the options.

Scope changes are welcome, but each one is assessed for its impact on cost and schedule and agreed in writing before work starts.

Working with AISYNX

What to expect.

A written scope first

Before you commit, you receive a clear description of what will be built, what is excluded, how it is phased and what it will cost.

Plain-language updates

Progress is shared at agreed intervals, explained without jargon, with decisions that need your input called out clearly.

Milestone reviews

Work is reviewed with you at agreed milestones, including user acceptance testing before go-live, while it is still easy to change course.

Honest recommendations

If an existing product, a smaller first version or a simpler approach would serve you better, we will say so.

Respect for your data

We access only what the project needs, and ownership and confidentiality terms are agreed in writing before work starts.

Support after launch

Launch is the start of the software’s working life. Support and maintenance are agreed up front, not left to chance.

Start with a conversation.

Tell us about the problem you want to solve. We will reply with honest next steps — even if that means a smaller first version than you expected.

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